Eaton Receives Frost & Sullivan Leader Award for Increased Satisfaction

Eaton recently won the “2015 Excellence in Operational Manufacturing Leadership Award” by the Leader Committee of Frost & Sullivan for the development of a digital workflow system. This award-winning system was rated as the industry's best application for reducing component maintenance turnaround time, which can help Eaton Aerospace increase delivery and customer satisfaction.

Nicole Young, Senior IT Manager at Eaton Aerospace, said: “Eaton is a technology leader in aerospace and has been working on developing new technologies and optimizing internal processes to help our customers maximize their profits. This digital workflow system enables us to Compliance with the latest Federal Aviation Administration guidelines will further strengthen Eaton’s competitiveness in the component maintenance market.”

Eaton developed the EDGE Digital Workflow Management System to improve quoting and operational processes in 2010 to meet more stringent government compliance guidelines. The system is now used in the Eaton Aerospace Group facilities in Jackson, Mississippi, Los Angeles, California, and Grand Rapids, Michigan. Since the launch of the system, the total turnaround time for these plants has dropped by 37% per month, deliveries have increased by 27%, and 60% of customer order processing time has been saved. Eaton plans to further expand the scope of application of the system, with the goal of applying it to Eaton’s Aerospace plant in Titchfield, UK, and other five component maintenance sites in 2017.

The “Frost & Sullivan Manufacturing Leaders Award” has been established for 11 years now. It aims to recognize companies and individuals that lead the global manufacturing industry in the future. It is certain that they are delivering clear and highly valued investments, realizing return on investment and other tangible outputs. Outstanding achievements.

Eaton Aerospace Group is a leading supplier to the aerospace industry, with operations covering hydraulic systems, fuel and inerting systems, motion control and engine solutions. Eaton’s product line includes engine-driven hydraulic pumps, electric hydraulic pumps, control and storage equipment, and distribution system components; engine and fuselage fuel pumps, fuel control valves, air and ground refuelling equipment, lightning protection equipment, fuel gauging, and inertia Systems; generators, secondary flight control actuators, door and pass actuators, front turn and actuation control systems; air distribution products, pressure sensors, static and dynamic seals, fluid safety monitoring products and systems, and Aftermarket services and support. Eaton serves the military and global commercial aviation, aerospace, military weapons, maritime and off-road markets.

Eaton is a leading global power management company with sales of US$22.6 billion in 2014. Eaton is committed to providing a variety of energy-efficient solutions to help customers manage electricity, fluid power, and mechanical power more efficiently, safely, and sustainably. Eaton has approximately 102,000 employees worldwide and its products are sold in over 175 countries and regions.

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